Hello! How can we help you?

Do you have an assistive device number?

All our Velopeds and Walkers are tested and approved according to the European standard for rollators (ISO 11199) (max. user weight 150 kg). They are also registered as Class I medical devices and recognized as rollators within the EU.

However, the regulations of German health insurance companies differ. Some health insurance companies require a so-called assistive device number. Since we currently do not have a German distributor, we cannot provide an assistive device number.

Furthermore, some health insurance companies only cover the costs if the rollator is purchased through a contracted medical supply store.

Therefore, we recommend that you contact your health insurance company directly to clarify the individual requirements.

We are happy to assist you:

  • We will prepare a cost estimate for your health insurance company upon request.
  • If a medical supply store is involved, we will gladly provide them with our dealer price list.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • TRUE Enjoyment…

    I have had my new Trionic Walker for a couple of weeks and I couldn't be happier.

    I have gone on walks for miles and it has operated fabulous, no getting caught in cracks anymore, walked on gravel trails last weekend PERFECT!
    Pictures to follow, …

  • Freedom…

    I am grateful for the mobility and freedom from falling that trionic provides…

  • Trionic have thought of everything…

    Trionic have thought of everything. The Veloped Trek has made a world of difference to my being able to get out into the countryside to enjoy the scenery and the wildlife again, as it easily enables me to carry my cameras, binos, and all I need to st…

  • Rick Pope…

    I have both the 12” for inside and around the house and a 14” for outdoor travel. Love them both.…

  • My life has changed.…

    I cannot thank you all enough for my new Veloped Tour. It has opened up many things which I have been unable to do for the past 2 years. The main thing being country walks & trails, walking more than 3-4 kilometres which may not seem a lot but not b…

  • I would like to congratulate Trionic…

    I would like to congratulate Trionic for producing such a fine piece of engineering; the Trionic Veloped. The ease of ordering, customer service, packaging, ease of assembly and of course the Trionic Veloped itself have all exceeded my expectations.…

  • Excellent product with first class……

    Excellent product with first class customer support. Even telephoned to check a minor problem I had.

    Excellent. Would recommend.…

  • I know I have gained a lifetime of freedom.…

    I am a twenty six year old woman, born with a mild spastic tetraparesis (a lighter form of cerebral palsy). It affects both my hands and legs: despite years of physiotherapy, I was only able to walk arm in arm with a carer. I found out about Trionic …

  • Trionic Walker 14er is great for walking on……

    Trionic Walker 14er is great for walking on rough and unpaved streets. With this, I have increased my speed and distance. I added a bicycle speedometer/odometer to monitor my speed and distance. A great improvement over my 8-inch indoor walker.…

    Walker 14er Kit green/black/red
    by Douglas Sphar

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