Product Reviews – What Trionic users say about their rollators

Find out what genuine rollator customers say about their purchases and shopping experience at Trionic. We work hard to make every customer happy.

  • Good concept for replacement

    I needed to replace a brake lever because the thread for the clamping screw was worn out. I looked for the instructions on this site and have to say it was super simple to replace the lever. Simply remove the handle, pull off the brake lever, remove the corresponding rear wheel, hold the brake cable straight, align the slot of the black locking screw so that the cable can be inserted/removed and finally unhook the pin on the lever. Pull the brake cable a little if necessary. Then just reassemble in reverse order.
    Super well thought out :o)

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  • Excellent customer service

    I messed up the thread for the clamping screw on the brake lever. Customer service helped me in a very friendly and reliable manner. After a few days I received a replacement screw, but unfortunately the thread in the hole of the lever was worn out.
    I then ordered a new brake lever from the online shop. It worked without any problems and arrived within a few days. I think the price/performance ratio is great with this excellent design of the parts!!!
    Best regards and many thanks!

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  • Frömbling family, Winkeldorf (district of Rotenburg/Wümme) and Osnabrück , Lower Saxony, Germany

    TOP product, highest satisfaction, 100% recommendable!
    This real all-terrain rollator gives back to our 98-year-old father the mobility he had 2 years ago, before his hip operation.
    Really all-terrain, no more worrying about pine cones or roots on the paths, even works "right through the forest" (with a little assistance).
    If only we had known about this product earlier...
    Because of the solidity of the construction and material, our generation will still be able to use it - that's true sustainability!

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  • I bought the Walker 11 years ago

    Dear Sir or Madam, they asked for a review of the Trionic Walker, but I only ordered 2 inner tubes. I bought the walker 11 years ago and am still enthusiastic about it today. It can cope with almost any terrain, runs easily thanks to the large pneumatic tyres, and the double wheels at the front make it easy to climb small steps. It's a great, innovative aid, which is particularly useful for younger people with disabilities. Your customer service is also great, now it's all set to go.

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  • Fantastic product!

    I'm very unsteady on my feet, but thanks to the Veloped Trek 14er M, walks in the woods are possible again and they're really fun. My dog is also thrilled that she can now explore the woods, which is her favourite activity. We are both delighted.
    Thanks to the ability to easily dismantle the device so that it fits in any normal car boot, car journeys with the rollator are also possible.
    Thank you very much.
    Katharina

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  • The Veloped in south-west Germany (Black Forest)

    I am very enthusiastic about my Veloped. As I am almost 87 years old and unfortunately can no longer walk in the woods with Nordic walking poles, my daughter was looking for a real alternative to the ‘normal’ walker and she found it very quickly, she ordered it and it arrived in no time! The only problem was that the right rear wheel could not be fixed. After an e-mail request and a prompt reply, the wheel was installed. So far we have avoided removing it. When the front wheel is removed and the handles are folded down, it fits perfectly in the car boot. This means that nothing has stood in the way of a visit to the historic centre of a large city with heavy pavement. Not even a narrow passage with an adjacent moat could stop my journey. The Veloped has become indispensable for my forest walks, even longer tours are once again possible. Thank you.
    Incidentally, my ophthalmologist wanted to see the Veloped for himself (as there is never any shortage of patient requests) and was thrilled!

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    The Veloped in south-west Germany (Black Forest)
    The Veloped in south-west Germany (Black Forest)
  • I'm absolutely delighted with my Walker.

    The design is perfect, I think, most importantly because it allows me to walk in an upright posture, thus easing lower back & shoulder pain. Its very sturdy construction has helped my balance a lot, & I feel much more secure when out walking, & able to venture onto field & woodland trails safely. Probably the greatest tribute to the way it has encouraged me to get mobile again is that I participated in a sponsored walk throughout the month of September. The challenge was to walk 75 miles in a month: I achieved nearly 90 & raised nearly £200 for my charity. That is something I haven't felt confident or capable of doing for many years.

    I have also ventured into Liverpool on my own for the first time in several years. Our local buses can be lowered for easy disabled access, but trains are rather more difficult. However, I have found the main structural bar between the front & back wheels to be a secure place to hold & lift the trolley off safely, without any fear of losing balance.
    Your prompt responses to my queries have been greatly appreciated, particularly the set of photos you sent to enable my non-DIY husband to fit the drinks bottle holder!
    You will be interested that I met a lady in Southport who bought a Veloped from you many years ago and is extremely satisfied with it. She said she had met you, & was full of praise for your kindness and helpfulness. In fact, I have since discovered that she volunteers at a local nature reserve, which we visit regularly!

    I’m attaching 2 photos of me wearing my charity t shirt in case they may be useful.

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    I'm absolutely delighted with my Walker.
    I'm absolutely delighted with my Walker.
  • The Walker lives up to its promise.

    With the rollator, I am more versatile and safer on the move again!
    I regret that I didn't try the Walker earlier.

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  • Veloped front wheel hub cap

    So far so good

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  • Fast and excellent service

    Ordered new brake cable.
    Delivered very quickly.
    Excellent service.

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Product Reviews    

  • Superb product.…

    I love my Veloped Sport 14er M. Without it I would struggle to even go out. Yes, they are expensive, but what price do you put on your health? I mostly use it to walk round our town but I have used it in my local wood where it was great. I recent…

  • Bought for mother, she loves it.…

    My 87-year-old mother with a false hip and two false knees saw this and thought it would be far more comfortable than the standard one she has. She loves it. Easy and comfortable. Goes up kerbs easily. Not small to pack away or get on buses but great…

  • Freedom at last.…

    My wife had major back surgery and we had a fairly nice walker for her to use before and after the surgery. It is nothing compared to the Trionic we purchased. The engineering and craftsmanship are superb and obviously of high quality. It has given h…

  • I'm absolutely delighted with my Walker.…

    The design is perfect, I think, most importantly because it allows me to walk in an upright posture, thus easing lower back & shoulder pain. Its very sturdy construction has helped my balance a lot, & I feel much more secure when out walking, & able …

  • New grips…

    The new grips fit & work perfectly. I found they were easy to install but I do have some mechanical skills.

    I have owned my 12er for about six years and have completed 5 Marathons (26.2 mi) with it. I estimate I have walked nearly 3,500 miles with…

  • Brilliant walking aid. Trionic Sport…

    Brilliant walking aid. Worth every penny. I get stopped every time I go out. Questions and even photos are taken. I’d be lost without it. I suffered a brain haemorrhage and am continually dizzy. It’s robust and like nothing I’ve used. Without it, I’d…

  • Help with walking with Parkinson's Disease…

    Excellent product. Sturdy, well made and perfect for walking both in our village and the local forest. The design for going up curbs is brilliant. Brilliant and efficient service, thank you.…

  • Ergon GP1 Biokork…

    The grips are super, they offer a great grip and are very comfortable to hold.…

  • Freedom with safety…

    My wife uses the Walker 12er. She has been severely disabled for years following a serious accident and was only able to participate to our walks with Nordic Walking poles as walking aids. In January 2023, after purchasing the Veloped 14er to allevia…

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